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A Methodological Basis for Bringing Knowledge Management to Real-World Environments




Published: 2002

Buchtitel: Proc. of the 4th International Conference on Practical Aspects of Knowledge Management (PAKM 2002), December 2-3 2002, Vienna, Austria
Ausgabe: 2569
Reihe: LNAI
Seiten: 565-570
Verlag: Springer
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BibTeX

Kurzfassung
This paper describes our ongoing work on developing a holistic approach for the introduction and improvement of KM in an organization. The described methodology does not focus on a specific area but considers all layers of an organization, the organizational, the process and the technology layer. The overall approach will consist of two main components: a KM Measures Repository and a KM Maturity Model. The KM Measures Repository contains best practice measures for each layer. The KM Maturity Model allows an organization to describe itself. Both components will be made "machine executable" and included in a self assessment tool which uses different KM technologies.

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Forschungsgebiet

Wissensmanagementmethodik