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From Data to Insights: Leveraging Monitoring Data for Achieving Continuous Certification of Cloud Services


From Data to Insights: Leveraging Monitoring Data for Achieving Continuous Certification of Cloud Services



Published: 2019 Juni

Buchtitel: Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019
Verlag: Association for Information Systems

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BibTeX

Kurzfassung
Given cloud services growing diffusion in business environments, cloud providers are searchingfor novel ways to provide effective assurances to cloud consumers. Continuous service certification(CSC)recently emergedas a promising wayto address cloud consumers’ assurance needs, which stemfrom the inherent complexity and dynamics of today’s cloud environments.One CSC approach is to usethemonitoring data of aprovider’s cloud infrastructurefor (semi-)automated certification processes.While a monitoring-based CSC approach hasthe potential to provide ongoing assurances concerning keypropertiesof a cloud infrastructure(e.g., service availability and security), research to date lacks guid-ance on how to design and implementmonitoring-based CSC. Following thedesign science paradigm with an exploratory inductive research approach, wecontribute to the design knowledge base for CSC by proposing meta-requirementsanddesign principlesbased on comprehensive interviews with cloud experts, and by offeringinsightsinto the developmentand evaluationof a prototypical artefactin a realistic scenario of a German cloud provider. Continuing our research will provide the design knowledge needed by cloud providers to implement monitoring-based CSC and thus will help address the deficiencies and assurance needs of today’s cloudenvironments.

ISBN: 978-1-73363-250-8



Forschungsgruppe

Critical Information Infrastructures


Forschungsgebiet