@Article{dengler2011kcfeabwss, author = "Frank Dengler and Rainer Schmidt and Giorgio Bruno and Ben Jennings and Rania Khalaf and Selmin Nurcan and Michael Prilla and Marcello Sarini and Rito Silva", journal = "J. Softw. Maint. Evol.: Res. Pract.", month = "Februar", publisher = "John Wiley {\&} Sons", title = "Key challenges for enabling agile BPM with social software", year = "2011", }