@Inproceedings{paulzen2002ammfqiikm, author = "Oliver Paulzen and Primoz Perc", booktitle = "Enabling Organisations and Society through Information Systems, Proceedings of the 13th Australasian Conference on Information Systems (ACIS 2002), Melbourne", editor = "Wenn, A.; McGrath, M.; Burstein, F.", month = "Dezember", pages = "243-253", title = "A Maturity Model for Quality Improvement in Knowledge Management", year = "2002", }