Techreport3000
Published: 2009
September
Institution: AIFB
Erscheinungsort / Ort: Universität Karlsruhe (TH), Englerstrasse 1, 76131 Karlsruhe, Germany
Archivierungsnummer:3000
Kurzfassung
Continuous optimization of value co-creation in networks of consumers
and autonomous service enablers describes a major challenge to mediating
platform operators. In analogy to systems theory, we propose to introduce
customizable feedback loops from the service-enabling ecosystem to the service
enablers via the platform operator. Relevant feedback information can be derived
from analysis of network structure, service interactions, and service consumer
preferences. In using our method, optimization of individual service offerings
and of the network as a whole is facilitated through the platform operator,
while retaining the autonomy of each service provider in the network.
Download: Media:Information-based Control of Service-enabling Ecosystems 20090924(1) TechnicalReport.pdf
Ökonomie und Technologie der eOrganisation
Keywords: Service-enabling Ecosystem, Service Value Net, Consumer Preference Cluster, Feedback Loop