Holistic SLA Management in the Cloud/en

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Holistic SLA Management in the Cloud

Contact: Alexander Lenk

Project Status: completed


Cloud computing enables the delivery of IT resources in a flexible, on-demand way. The project "Holistic SLA Management in the Cloud" investigates opportunities and potential benefits arising from the flexibility of a cloud in the context of SAP offerings. In particular, we investigate how to correlate customer requirements and provider offers/duties in these offerings with cloud infrastructure capabilities. Service Level Agreements (SLAs) are a means to formally express those requirements, duties/offers and to translate them systematically towards the infrastructure.

Involved Persons
Jens Nimis, Alexander Lenk


from: 1 Juli 2009
until: 31 Dezember 2009
Funding: SAP


FZI Forschungszentrum InformatikSAP CEC Karlsruhe

Research Group

Economics and Technology of eOrganizations

Publications Belonging to the Project
 - inproceedings
 - book
 - incollection
 - booklet
 - proceedings
 - phdthesis
 - techreport
 - deliverable
 - manual
 - misc
 - unpublished