User-Centered and Privacy-Driven Process Mining System Design
Published: 2019 Juni
Buchtitel: 31st International Conference on Advanced Information Systems Engineering (CAiSE) Forum
Note: (to appear)
Process mining uses event data recorded by information systems to reveal the actual execution of business processes in organizations. By doing this, event logs can expose sensitive information that may be attributed back to individuals (e.g., reveal information on the performance of individual employees). Due to Europe’s General Data Protection Regulation organizations are obliged to consider privacy throughout the complete development process, which also applies to the design of process mining systems. The aim of this paper is to develop a privacypreserving system design for process mining. The user-centered view on the system design allows to track who does what, when, why, where and how with personal data. The approach is demonstrated on an IoT manufacturing use case. The discussion shows that the system design realizes all technology privacy design patterns.