@Article{koschmider2009cbasscoc, author = "Agnes Koschmider and S. Erol and M. Granitzer and S. Happ and S. Jantunen and B. Jennings and S. Nurcan and D. Rossi and R. Schmidt", journal = "Software Process: Improvement and Practice Journal, Special Issue on BPM 2008 selected workshop papers", publisher = "John Wiley {\&} Sons, Ltd.", title = "Combining BPM and Social Software: Contradiction or Chance?", year = "2009", }