@Techreport{surevetter2002bpag, author = "York Sure-Vetter and Asun Gomez-Perez and Alain Leger and Mariano Fernandez-Lopez and Ying Ding and Rose Dieng and Andreas Persidis and Y. Bouillon and M. Bryan and P. Ecoublet", institution = "France Telecom RD", number = "2.2", title = "Best Practices and Guidelines", year = "2002", }