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Cost Assessment and Cost Estimation of it Service Delivery & Operations in the Public Sector


Thanh Phuong Nguyen



Informationen zur Arbeit

Abschlussarbeitstyp: Bachelor
Betreuer: Stefan TaiMarkus Klems
Forschungsgruppe: Ökonomie und Technologie der eOrganisation

Archivierungsnummer: 3242
Abschlussarbeitsstatus: Abgeschlossen
Beginn: 01. Juli 2010
Abgabe: 31. Oktober 2010

Weitere Informationen

Management accounting & cost assessment are applied financial research disciplines that support decision makers in fulfilling the goals of an organization. In recent years, the public sector has been subjected to the introduction of ‘private sector’ management techniques with the objective to become more efficient without sacrificing quality of service. Most of the established accounting techniques focus on cost modelling, assessment and estimation for the production industry. The main goal of this assignment is to research & develop cost accounting techniques for the realm of IT Service Management in the public sector.