Holistic SLA Management in the Cloud
Holistic SLA Management in the Cloud |
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Cloud computing enables the delivery of IT resources in a flexible, on-demand way. In the project "Holistic SLA Management in the Cloud" we investigate opportunities and potential benefits ariding from the flexibility of a cloud in the context of SAP offerings. In particular, we investigate how to correlate customer requirements and provider offers/duties in these offerings with cloud infrastructure capabilities. Service Level Agreements (SLAs) are a means to formally express those requirements, duties/offers and to translate them systematically towards the infrastructure.
bis: k.A.
Finanzierung: SAP
Ökonomie und Technologie der eOrganisation
Holistic SLA Management in the Cloud