Incollection9
Veröffentlicht: 2003
Herausgeber: C. Holsapple (ed.)
Buchtitel: Handbook on Knowledge Management. International Handbooks on Information Systems
Seiten: 47-68
Verlag: Springer Verlag
Bemerkung: 2002
BibTeX
Kurzfassung
Technology for knowledge management has so far focused on the management of knowledge containers. We present
an approach that is oriented towards managing knowledge contents instead by identifying knowledge items at various
levels of formality. This is done by providing various types of meta data that are tied to ontologies for conceptual
interlinkage. Knowledge items are embedded into knowledge processes, which are supported by a suite of ontology-based
tools. In order to handle this sort of rich knowledge process, we introduce a meta process that puts special
emphasis on constructing and maintaining the ontology when introducing knowledge management systems. In order to
elucidate our approach, we describe a case study about the building of CHAR, the Corporate History AnalyzeR.
Wissensmanagementmethodik, Wissensmanagementsysteme, Ontology Engineering, Ontologiebasierte Wissensmanagementsysteme